Terms & Conditions

1. Acceptance of Terms

By accessing or using the Crash Counsel Network website at crashcn.com, submitting any form, or contacting us in any capacity, you agree to be fully bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these Terms in their entirety, please do not use this website or submit any information to us. Your continued use of the website after any modification to these Terms constitutes acceptance of the revised Terms.

2. About Crash Counsel Network

Crash Counsel Network is operated by RTC Direct Marketing LLC. Our website provides legal marketing and attorney referral services, connecting individuals who have been injured in auto accidents and personal injury incidents with licensed attorneys across the United States. This site does not provide legal advice, legal counsel, or any form of legal representation. All content on this site is provided for general informational purposes only and does not constitute legal advice for any specific situation or jurisdiction. Attorney-client relationships are formed solely between you and the attorney you choose to retain — not with Crash Counsel Network.

3. No Legal Advice or Attorney-Client Relationship

Nothing on this website constitutes legal advice, and no attorney-client relationship is established by your use of this website, your submission of a case review form, or any communication with Crash Counsel Network staff. An attorney-client relationship is only created when you formally retain a specific attorney and that attorney confirms representation in writing. Until that point, no attorney-client privilege exists and Crash Counsel Network is not acting as your legal representative in any capacity. Do not disregard or delay seeking professional legal advice based on anything you read on this website.

4. Eligibility

You must be at least 18 years of age to use this website or submit any information to us. By using our services, you represent and warrant that (a) you are at least 18 years old; (b) all information you provide to us is accurate, current, and truthful; and (c) you have the legal capacity to enter into a binding agreement. We reserve the right to refuse service to any user at our sole discretion, without notice or obligation to explain.

5. User Conduct

When using this website, you agree that you will:

• Provide only accurate, truthful, and complete information in any form you submit
• Use the website only for lawful purposes and in accordance with these Terms
• Not attempt to gain unauthorized access to any portion of our website or systems
• Not use automated tools, bots, or scrapers to extract data from this site
• Not submit false or fraudulent case review requests
• Not transmit harmful, defamatory, or misleading content through any form or communication
• Not violate any applicable local, state, federal, or international law in connection with your use of this site

We reserve the right to terminate access for any user who violates these conduct standards.

6. SMS Messaging Terms

If you opt in to SMS communications from Crash Counsel Network, the following terms govern that service:

• By providing your mobile number and checking an opt-in box, you consent to receive text messages including account notifications, case status updates, and/or marketing messages, depending on what you opted into
• Standard message and data rates may apply depending on your carrier and plan
• Message frequency varies based on your account activity and opt-in selections
• You may opt out at any time by replying STOP to any message
• Reply HELP to any message for assistance, or contact us at help@crashcn.com
• Your mobile number will not be sold, rented, or transferred to any third party for marketing purposes
• Consent to receive SMS is not required as a condition of receiving any service from Crash Counsel Network
• Carriers are not responsible for delayed or undelivered messages

7. No Guarantees of Results

Crash Counsel Network makes no representations, warranties, or guarantees regarding the outcome of any legal matter, the quality of services provided by any attorney in our network, or the amount of compensation you may recover. Legal outcomes depend on many factors entirely outside our control. Past results or client testimonials referenced on this website do not guarantee similar outcomes in other cases. We do not guarantee that an attorney will be available for every submission, or that every submitted case will result in an attorney match or successful referral.

8. Intellectual Property

All content on this website — including but not limited to text, graphics, logos, images, layout, design, and code — is the intellectual property of RTC Direct Marketing LLC or its licensors and is protected by applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, republish, sell, modify, or create derivative works from any content on this website without our express prior written permission. Unauthorized use of this site's content may give rise to legal liability.

9. Disclaimer of Warranties

This website and its content are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. We do not warrant that the website will be uninterrupted, error-free, secure, or that any defects will be corrected. We do not warrant the accuracy, completeness, reliability, or timeliness of any information presented on this site. Your use of this website is at your sole risk.

10. Limitation of Liability

To the fullest extent permitted by applicable law, RTC Direct Marketing LLC, Crash Counsel Network, and their respective officers, directors, employees, contractors, and agents shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of this website, any attorney-client relationship formed through our referral services, or any reliance on information found on this site. Our total aggregate liability for any claim arising from use of our services shall not exceed $100 USD or the total amount paid by you to us in the preceding twelve months, whichever is greater.

11. Third-Party Links

Our website may contain links to third-party websites for reference or informational purposes. These links do not constitute endorsements of any third-party product, service, organization, or website. We have no control over the content, privacy practices, or availability of any linked external site and accept no responsibility for them. Your use of any third-party website is governed by that site's own terms and policies.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using this website, you consent to the collection and use of your information as described in our Privacy Policy. We do not sell, rent, or share your personal information with third-party marketers.

13. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to conflict of law principles. Any dispute arising from or relating to these Terms or your use of this website shall first be addressed through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association, conducted in Dayton, Ohio. You waive any right to participate in a class action lawsuit or class-wide arbitration proceeding in connection with any dispute arising from these Terms.

14. Changes to These Terms

We reserve the right to modify these Terms at any time at our sole discretion. When changes are made, we will update the effective date at the top of this page. For material changes, we will make reasonable efforts to provide advance notice. Your continued use of this website after any modification constitutes your full acceptance of the revised Terms. We encourage you to review these Terms periodically.

15. Contact Us